If you purchased a 30-Day Warranty along with your order, you may return your knife block within 30 days of delivery for a full refund or replacement if you're not completely satisfied.

Because every piece is made to order, each knife block is handcrafted specifically for you after your order is placed — we don't keep pre-made stock sitting on shelves. Please allow 4-6 weeks for the creation process, as each piece is carefully sculpted, fired, and hand-painted from scratch.

Once your order is complete and ready to ship, delivery typically takes 7-15 business days depending on your location. We also offer priority shipping for $7.95 if you'd like faster delivery once it ships, and free standard shipping is available on all orders.

You'll receive a confirmation email as soon as your order ships with tracking information so you can follow it every step of the way. We appreciate your patience, great art takes time.

Each knife block is handcrafted, making every one unique. Slight variations in shape and detailing are completely natural—no two pieces are exactly alike.

To preserve your knife block, avoid extreme temperatures, as well as sharp objects or abrasive surfaces to prevent scratches. Clean gently with a soft cloth or warm water when needed.